Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on the quality of your relationships with others. The way to become a better listener is to practice "active listening." This is where you make a conscious effort to hear not only the words that another person is saying but, more importantly, try to understand the complete message being sent.
- WHAT IS ACTIVE LISTENING?
- LEARN THE THREE MAJOR RULES.
- THE COMMON BLOCKS.
This is a certificate course that requires passing the quiz.
